The multi-disciplined ADK discovery team led a short, focused discovery phase, working on-site with ALKU leadership and end-users. We mapped the existing process, identified pain points, and architected a product that expanded ALKU’s capabilities while translating what worked about the whiteboards into a new digital solution.
Because the application was going to rely on a key API integration with the Bullhorn recruiting software, we developed an application prototype as a proof of concept. Simultaneously, our UX team worked across various users groups in the organization to develop an intuitive UX/UI.
The final application includes a database on AWS and an application programming interface (API) that allowed the staff-facing web application to receive data from - and send data to - the database. A key requirement of the project was that all changes had to show up in real-time, so we built the API to ensure real-time data feeds (using WebSockets). On the front-end, the final product offered a simple, friendly, and familiar interface for ALKU staff to minimize the learning curve and streamline adoption. Dynamic dashboards display across high definition large screen TVs connected to Raspberry Pi’s which serve as the “virtual whiteboards” across the various offices.
The final interface was so in tune with ALKUs workflow that virtually no onboarding or customer training was required. Users are able to interact with the app through shared iPad Pro tablets that are positioned by the monitors and from their personal desktop and mobile devices.