After a series of acquisitions, Santander Bank had quickly become one of the largest banks in the United States. With their impressive growth came the challenge of uniting disparate teams into a cohesive culture.
A major concern with any acquisition is ensuring that the sum of the company cultures is stronger than the parts. All parties need to feel united behind a common cause and supported with clear and consistent communication. With swaths of employees from different companies across the country being pulled together under the Santander banner, the team knew they needed to prioritize a strong employee experience platform that could be accessed anywhere.
Beyond seeking a partner to build and launch this digital platform for employee collaboration and community, Santander was also looking for a long-term engagement that would ensure the solution would be optimized over time and scale alongside the bank’s growth and internal changes.