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Experience Design

CCPA and Dark Patterns: Optimization or Manipulation?

Note: None of the below should be considered legal advice.  In a recent blog post, we defined what dark patterns are–user…

Experience Design
How Clients Describe Their Product Problems

How Clients Describe Their Product Problems

It is impossible to know for sure what a prospect or client will need before we have a chance to…

Experience Design
What We Learned From UX Fest

What We Learned From UX Fest

UX Fest is scarcely more than two weeks in the rear view, but the memories of what we learned and…

Experience Design
The UX House Call

The UX House Call

Consider the following scenario: A woman walks into her doctor’s office and sits down. The doctor notices the woman is…

Experience Design
What’s Your Favorite Product Experience? And Why?

What’s Your Favorite Product Experience? And Why?

UX Fest is about connecting and celebrating the practitioners and leaders who are building great products and designing amazing experiences.…

Experience Design
Me, Myself, and I: Managing Multiple Product Profiles

Me, Myself, and I: Managing Multiple Product Profiles

For many of us, navigating through a digital product is relatively straightforward once we’ve used it a few times. You…

Experience Design
These Product Leaders Are Crushing It. What Do They Know That We Should?

These Product Leaders Are Crushing It. What Do They Know That We Should?

  Being a product manager is hard. Very hard. Let’s find out from the experts how to make it a…

Experience Design
The Five Mistakes All Product Managers Will Make

The Five Mistakes All Product Managers Will Make

There are currently 323 members of the National Baseball Hall of Fame. Of those, 257 were players who qualify as…

Experience Design
Designing Experiences People Need, Not Just What They Say They Want

Designing Experiences People Need, Not Just What They Say They Want

Humans need to get stuff done. All day, and unfortunately, most nights, our brains auto-update a list of tasks, to-dos,…

Experience Design
Getting The Most Out of Your Design Sprint

Getting The Most Out of Your Design Sprint

A Design Sprint is a focused problem-solving framework for product teams to get answers quickly and effectively. It has become…

Experience Design